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Privacy Policy

Hetherington Funerals – Privacy policy

This web site is owned and operated by cremationurnsdirect.com.au and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site (“the web site”), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

If you complete an online order on the cremationurnsdirect.com.au website, the information that you enter onto the online order form will only be collected by us if you submit your online order. We will delete the information you have entered if you cancel your order or log out prior to submitting your order.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Hetherington Funerals – Privacy policy

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Cookies

Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our on-line services.

Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites

If we provide links to Web sites outside of our web sites, as well as to third party Web sites, these linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Problems or questions

If we become aware of any ongoing concerns or problems with our web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

Get in touch for more information about Perth funerals

It is our responsibility to ensure we meet your individual requirements in any way we possibly can. For more information on burials, cremations or any of our other services, please don’t hesitate to get in touch with us.

Because you never know when you’re going to need us, our team is available to contact 24 hours a day, 7 days a week. We can talk you through the services and processes of a funeral with a dedication to quality of care, and answer any questions you have. Call us on (08) 9459 2846 or alternatively, send an email to info@hetheringtonfunerals.com.au.

David

Very caring staff, my Mothers funeral was conducted with compassion, understanding and professionalism. thank you to all staff, very grateful for the service you provided.

David

Lorraine

Just a short note to thank you sincerely for the excellent funeral service you were able to conduct for my mother. The team was very professional and caring, and the day was relatively stress free, thanks to your efforts. Thanks again for a job well done.

Lorraine

John

Thank you for supporting the family through the preparation phase of Mum’s funeral and at the service itself. We were very pleased with the dignity of the arrangements and the staff assisting were most helpful. Please accept our sincere thanks.

John

Anthony

Very professional and reasonably priced. Will organise everything that needs to be done. Thanks Eric

Anthony

Barbara Bell

Hetherington Funerals did an amazing job in helping organise and implement my Father in law’s Memorial Service. It was held at their Chapel in Maddington. We could not fault any of it, it was respectful, dignified and every thing my Mother in law requested. We had morning tea which was served beautifully and everything was well looked after and unobtrusively topped up (tea/coffee/orange juice etc.) Everything went so smoothly, not one hitch and the Chapel is such a calming, reflective place. I would highly recommend Hetherington Funerals to anyone. Definitely a 10 out of 10.

Barbara Bell

HARDMAN family

We can say without hesitation that you delivered on your commitments in spades. You are not only congratulated but you should take pride in the way every member of your company shows a true commitment to your vision of your company’s goals. And in our case particularly you Ashton you are the right person in the right job. We have no hesitation is recommending your firm to anyone who is looking for a professional outfit.

HARDMAN family

Lorraine

Just a short note to thank you sincerely for the excellent funeral service you were able to conduct for my mother. The team was very professional and caring, and the day was relatively stress free, thanks to your efforts. Thanks again for a job well done.

Lorraine

John

Thank you for supporting the family through the preparation phase of Mum’s funeral and at the service itself.

We were very pleased with the dignity of the arrangements and the staff assisting were most helpful.

Please accept our sincere thanks.

John